Terms of Service

Last updated: 30 April 2026

1. Who we are

Atlas Workspace ("Atlas", "we", "us", "our") is operated by Ugo Maronilli("the Seller"). By creating an account, accessing or using Atlas Workspace (the "Service"), you ("you", "the user") enter into a binding agreement with the Seller on these terms.

2. Acceptance of these terms

By signing up for or continuing to use the Service, you confirm that you accept these terms. If you do not agree, do not use the Service. If you are using the Service on behalf of an organisation, you confirm you have authority to bind that organisation. If you are using the Service as an individual, you confirm you are of legal age to enter into a contract.

3. The Service

Atlas Workspace is an AI productivity platform that helps users organise contacts, tasks, meetings, documents and reminders, and provides AI-generated briefings, summaries and chat assistance. Specific features available to you depend on the plan you are on.

4. Your account

You must provide accurate registration information and keep it up to date. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any suspected unauthorised use.

5. Acceptable use

You must not misuse the Service. In particular, you agree not to:

  • use the Service for any unlawful, fraudulent or harmful purpose, or to send spam;
  • infringe the intellectual property, privacy or other rights of any third party;
  • upload malware, attempt to probe, scan, scrape, reverse engineer or otherwise compromise the security or integrity of the Service;
  • circumvent any technical limits, rate limits or access controls;
  • resell, redistribute or sublicense the Service without our prior written consent.

6. AI-generated content

The Service uses generative AI models. You are responsible for the prompts you submit, how you use AI-generated outputs, and for verifying their accuracy before relying on them. You must have the necessary rights to any content you input. You must not use the Service to generate illegal content, deepfakes, hate speech, malware, or to attempt to jailbreak the underlying models.

AI outputs may be inaccurate, incomplete or out of date. They are not a substitute for professional, legal, financial, medical or other regulated advice. We may remove or restrict content, refuse or filter outputs, and suspend accounts that misuse the Service. We will act on credible rights-holder takedown requests and may terminate accounts of repeat infringers.

7. Intellectual property

The Seller retains all right, title and interest in the Service, including the underlying software, documentation, branding and any improvements. You are granted a limited, non-exclusive, non-transferable right to access and use the Service in accordance with your plan and these terms. You retain ownership of the content you upload; you grant us a limited licence to host and process that content solely to provide the Service to you.

8. Payments, subscriptions, taxes and refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, taxes, currency conversion, renewals, cancellations and refunds are governed by the Paddle Buyer Terms.

Subscriptions renew automatically at the end of each billing period unless cancelled. You can cancel at any time via the customer portal accessible from your account, or via paddle.net. Our refund terms are set out in our Refund Policy.

9. Service availability

We work hard to keep the Service running, but we do not guarantee that it will be uninterrupted, error-free or that any defects will be corrected immediately. We may modify, suspend or discontinue features from time to time.

10. Suspension and termination

We may suspend or terminate your access to the Service if you materially breach these terms, fail to pay fees when due, present a security or fraud risk, or repeatedly or seriously violate our policies. You may stop using the Service and close your account at any time. On termination, your right to access the Service ends. We will provide a reasonable window for you to export your data before deletion, except where prohibited by law.

11. Warranties and liability

To the fullest extent permitted by law, the Service is provided "as is" and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. To the fullest extent permitted by law, our aggregate liability for any claim arising out of or relating to the Service is limited to the fees you paid for the Service in the twelve (12) months preceding the event giving rise to the claim. We are not liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, data or goodwill. Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

12. Indemnity

You agree to indemnify and hold the Seller harmless from any third-party claims arising from your content, your unlawful use of the Service, or your breach of these terms.

13. Changes to the Service or these terms

We may update these terms from time to time. If changes are material, we will notify you (for example, by email or in-app notice) before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated terms.

14. Governing law and disputes

These terms are governed by the laws of England and Wales, and the courts of England and Wales will have exclusive jurisdiction over any disputes, unless your local consumer law provides otherwise.

15. Assignment and force majeure

You may not assign your rights under these terms without our prior written consent. We may assign our rights in connection with a merger, acquisition or sale of assets. Neither party is liable for delays or failures caused by events beyond reasonable control.

16. Contact

Questions about these terms can be sent to the contact email listed in your account, or for billing-related questions, via paddle.net.